Updated: January 2026
Official Privacy Document

Privacy Policy SWB77 – Member Personal Data Protection

Swb77 takes every detail of the personal data you entrust to us seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information — with no hidden terms.


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Six Pillars of Data Protection at SWB77

Your privacy is more than a legal obligation to us — it is a core part of swb77's commitment to building trust with every member who uses our platform.

Bank-Grade Encryption

Every piece of data transmitted between your device and swb77's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions to secure financial transactions.

No Data Sales

Swb77 has never and will never sell, rent, or distribute member personal data to third parties for marketing purposes. Your data belongs entirely to you, and we honour that right.

Full Control in Your Hands

Swb77 members have the right to access, correct, or request deletion of their personal data at any time. We provide a straightforward and transparent process to ensure you always remain in control of your personal information.

Secure Data Storage

All member personal data is stored on servers protected by a multi-layered access control system. Only authorised personnel may access sensitive information, and every access is logged for audit purposes.

Immediate Incident Notification

In the event of any security incident involving your data, swb77 will notify affected members within the stipulated timeframe and take immediate action to contain any further damage.

PDPA Legal Compliance

The swb77 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling practices is designed to ensure full compliance with applicable legal requirements.


This Privacy Policy describes how swb77 handles personal data. By using our platform, you consent to the collection and use of your information as outlined in this document. We encourage you to read each section carefully.

1 Types of Information We Collect

In operating the swb77 platform, we collect several categories of information from members and visitors. Understanding the types of data we collect is the first step to ensuring you make informed decisions about your privacy.

1.1 Personal Identification Information

  • Full name as stated on official identification documents.
  • Valid identification card number or passport number.
  • Date of birth for age verification.
  • Current residential address and mailing address.
  • Active mobile phone number and email address.

1.2 Financial Information

  • Bank name and bank account number for fund withdrawal purposes.
  • Deposit and withdrawal transaction history within the platform.
  • Payment methods used, including e-wallets and DuitNow.

1.3 Technical Information

  • The IP address of the device used to access the platform.
  • Browser type, operating system, and device model.
  • Session log data including login and logout times.
  • General location information based on IP address.

1.4 Platform Activity Information

  • Game history and betting records.
  • Bonus offers claimed and promotional usage history.
  • Interactions with the customer support team.
  • Feedback and complaints submitted.

The table below summarises the main data categories, their collection purposes, and retention periods for your easy reference.

Data Category Primary Purpose Retention Period
Personal Identification Account verification & KYC Throughout active account + 7 years
Financial Information Transaction processing 7 years after the last transaction
Technical Data Security & Fraud Prevention 90 days after session ends
Platform Activity Service improvement 2 years from the date of activity
Communication Data Customer support & dispute records 3 years from the date of communication

2 How We Collect Information

Swb77 collects personal information through several different channels. We ensure that every collection method is transparent and adheres to responsible data protection principles.

  • Account Registration: Information you provide when creating a new account on swb77 is collected directly and stored securely.
  • Platform Usage: Every time you play, make a deposit, or interact with platform features, our system automatically logs that activity.
  • KYC Verification: Supporting documents you submit for identity verification purposes are processed and retained in accordance with legal compliance requirements.
  • Support Communications: All correspondence via live chat, email, or other support channels is recorded for service quality and dispute resolution purposes.
  • Cookies & Similar Technologies: The swb77 platform uses cookies and tracking technologies to enhance the user experience and analyze usage patterns.

3 How Your Personal Data Is Used

Swb77 uses collected personal data for legitimate, clearly stated purposes. We will not use your data for any purpose beyond the scope described below without first obtaining fresh consent from you.

  • Account Management: Creating, verifying, and managing your member account on the swb77 platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Legal Compliance: Fulfilling legal obligations, including Anti-Money Laundering (AML) requirements and mandatory KYC compliance.
  • Platform Security: Detecting and preventing fraudulent activity, hacking attempts, and platform abuse.
  • Service Improvement: Analyzing usage patterns to improve platform features and the overall user experience.
  • Service Communications: Sending important notifications related to your account, transactions, and policy updates.
  • Customer Support: Resolving inquiries, complaints, and disputes more effectively using historical interaction records.

Swb77 only uses your data for purposes you have consented to or as required by law. We do not use your data for third-party advertising or commercial profiling without your explicit consent.

4 Sharing Information with Third Parties

Swb77 does not sell, rent, or distribute member personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information with authorised parties to keep the platform running properly and to comply with the law.

4.1 Trusted Service Providers

We work with service provider partners who have passed our security assessments, including payment processors, cloud service providers, and analytics platforms. All parties are bound by strict confidentiality agreements and may only use data for specified purposes.

4.2 Legal Requirements

Swb77 may need to disclose information to government authorities or law enforcement agencies when required by Malaysian law or a valid court order. In such situations, we will notify the relevant member where permitted by law to do so.

Swb77 does not share your personal data with advertisers, data brokers, marketing networks, or any third-party commercial entity for advertising or marketing purposes. This is our absolute commitment to member privacy.

5 Data Storage and Security Measures

Swb77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL encryption for all data transmitted between users and servers.
  • Data-at-rest encryption for all sensitive records stored in the database.
  • Multi-layered firewall and intrusion detection system (IDS) operating 24/7.
  • Two-factor authentication (2FA) for internal admin-level access.
  • Automatic and regular data backups to a secure, separate location.

5.2 Internal Access Controls

Access to members' personal data within swb77 is restricted to staff with a legitimate business need. All access is logged and monitored. Privacy and data security training is conducted regularly for all staff who handle sensitive information.

While swb77 takes all reasonable steps to protect your data, no online system is completely secure. We encourage members to also take personal precautions, such as using strong passwords and not sharing login credentials.

6 Cookies and Tracking Technologies

The swb77 platform uses cookies and similar tracking technologies to enhance the user experience and ensure certain functions operate correctly. Below is an explanation of the types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login session verification and security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, region, and display settings to deliver a more personalized experience.
  • Analytics Cookies: Collecting information on how you use the platform to help us improve our services. This data is gathered in aggregate form and does not identify individuals.
  • Security Cookies: Helps us detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the swb77 platform and your overall gaming experience.

7 Your Rights as a Data Subject

As a swb77 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). swb77 fully respects and facilitates the exercise of these rights.

1
Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

2
Right to Rectification

You may request the correction of any inaccurate or incomplete personal data in our records.

3
Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.

4
Right to Withdraw Consent

You may withdraw your consent to data processing at any time, though this may affect your access to the platform.

5
Right to Restriction

You may request that we restrict the processing of your data in certain circumstances provided for under the law.

6
Right to Complain

You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with our privacy practices.

To exercise any of the above rights, contact the swb77 privacy team via our platform's live chat or by email at [email protected]. We will process your request within 14 business days.

8 Children's Data Protection

The swb77 platform is exclusively for individuals aged 21 and above. We do not knowingly collect, store, or process personal data of underage individuals. Should we discover that personal data of a minor has been collected without our knowledge, such data will be deleted immediately and the associated account will be terminated.

If you believe a minor has registered on the swb77 platform, please contact us immediately via customer support so that appropriate action can be taken without delay.

9 International Data Transfers

In some circumstances, your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This occurs when we use cloud infrastructure providers or international technology partners that operate across multiple locations.

Swb77 ensures that any international data transfers are made only to countries or entities that provide a comparable or higher level of data protection than that required under Malaysian law. All our international partners are bound by comprehensive data processing agreements.

Regardless of where your data is physically stored, the protections and rights set out in this Privacy Policy apply fully to your personal data.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by swb77, we encourage you to reach out to us directly. Our privacy team is ready to assist and will respond in a timely manner.

You can reach us through the following channels:

  • Live Chat: Use the live chat feature available on the swb77 platform for immediate enquiries.
  • Email: [email protected] — for written requests and formal privacy-related complaints.
  • FAQ Page: Visit FAQ page for answers to common questions about privacy and security.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The date of the latest update will always be displayed at the top of this page. Continued use of the swb77 platform after any amendments constitutes your acceptance of the updated Privacy Policy.


Your Data Is Safe with SWB77

With bank-grade encryption and an unwavering commitment to member privacy, swb77 is an online gaming platform you can trust completely. Register today and enjoy a safe gaming experience.

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